{"id":792,"date":"2026-08-07T10:21:23","date_gmt":"2026-08-07T10:21:23","guid":{"rendered":"https:\/\/yingcool.com.vn\/index.php\/chinh-sach-doi-tra\/"},"modified":"2026-08-07T10:21:23","modified_gmt":"2026-08-07T10:21:23","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/yingcool.com.vn\/index.php\/chinh-sach-doi-tra\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"<div class=\"yc-policy-page\" style=\"max-width:980px;margin:0 auto;padding:42px 16px 56px;font-family:system-ui,-apple-system,'Segoe UI',Tahoma,Arial,sans-serif;color:#263238;line-height:1.75;font-size:16px;\">\n<p style=\"margin:0 0 10px;color:#e7312d;font-weight:800;text-transform:uppercase;letter-spacing:.02em;\">Yingcool Vi\u1ec7t Nam<\/p>\n<h1 style=\"margin:0 0 12px;color:#13864f;font-size:34px;line-height:1.2;\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3<\/h1>\n<p style=\"margin:0 0 26px;color:#607d8b;\">C\u1eadp nh\u1eadt ng\u00e0y 07\/08\/2026. Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng cho c\u00e1c \u0111\u01a1n h\u00e0ng s\u1ea3n ph\u1ea9m Yingcool \u0111\u01b0\u1ee3c \u0111\u1eb7t qua website, form \u0111\u0103ng k\u00fd, k\u00eanh t\u01b0 v\u1ea5n ch\u00ednh th\u1ee9c ho\u1eb7c nh\u00e2n vi\u00ean x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.<\/p>\n<h2 style=\"color:#e7312d;font-size:22px;margin:26px 0 10px;\">1. Nguy\u00ean t\u1eafc \u0111\u1ed5i tr\u1ea3<\/h2>\n<p>Yingcool \u01b0u ti\u00ean b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi s\u1ea3n ph\u1ea9m b\u1ec9m\/t\u00e3 v\u00e0 \u0111\u1ed3 d\u00f9ng m\u1eb9 b\u00e9 l\u00e0 nh\u00f3m h\u00e0ng c\u1ea7n \u0111\u1ea3m b\u1ea3o v\u1ec7 sinh, an to\u00e0n cho tr\u1ebb nh\u1ecf. V\u00ec v\u1eady, vi\u1ec7c \u0111\u1ed5i tr\u1ea3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd theo t\u00ecnh tr\u1ea1ng th\u1ef1c t\u1ebf c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 th\u00f4ng tin \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn.<\/p>\n<h2 style=\"color:#e7312d;font-size:22px;margin:26px 0 10px;\">2. Tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>Giao sai combo, sai lo\u1ea1i b\u1ec9m, sai size ho\u1eb7c sai s\u1ed1 l\u01b0\u1ee3ng so v\u1edbi th\u00f4ng tin \u0111\u00e3 x\u00e1c nh\u1eadn.<\/li>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t, bao b\u00ec l\u1ed7i nghi\u00eam tr\u1ecdng, r\u00e1ch\/h\u1edf tr\u01b0\u1edbc khi kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng.<\/li>\n<li>Ki\u1ec7n h\u00e0ng b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n v\u00e0 c\u00f3 h\u00ecnh \u1ea3nh\/video x\u00e1c minh khi nh\u1eadn.<\/li>\n<li>Thi\u1ebfu qu\u00e0 t\u1eb7ng ho\u1eb7c qu\u00e0 t\u1eb7ng kh\u00f4ng \u0111\u00fang theo n\u1ed9i dung \u0111\u00e3 \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean x\u00e1c nh\u1eadn tr\u01b0\u1edbc khi giao.<\/li>\n<li>S\u1ea3n ph\u1ea9m c\u00f3 d\u1ea5u hi\u1ec7u b\u1ea5t th\u01b0\u1eddng v\u1ec1 h\u1ea1n s\u1eed d\u1ee5ng, tem nh\u00e3n ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng bao g\u00f3i.<\/li>\n<\/ul>\n<h2 style=\"color:#e7312d;font-size:22px;margin:26px 0 10px;\">3. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>Kh\u00e1ch h\u00e0ng th\u00f4ng b\u00e1o trong v\u00f2ng 48 gi\u1edd k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p sai h\u00e0ng, thi\u1ebfu h\u00e0ng, thi\u1ebfu qu\u00e0 ho\u1eb7c h\u01b0 h\u1ecfng v\u1eadn chuy\u1ec3n.<\/li>\n<li>S\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 c\u1ea7n c\u00f2n nguy\u00ean bao b\u00ec, ch\u01b0a qua s\u1eed d\u1ee5ng, ch\u01b0a b\u1ecb b\u1ea9n, \u01b0\u1edbt, \u00e1m m\u00f9i ho\u1eb7c bi\u1ebfn d\u1ea1ng do b\u1ea3o qu\u1ea3n sai c\u00e1ch.<\/li>\n<li>Kh\u00e1ch h\u00e0ng cung c\u1ea5p s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u1eb7t h\u00e0ng, h\u00ecnh \u1ea3nh\/video s\u1ea3n ph\u1ea9m v\u00e0 th\u00f4ng tin \u0111\u01a1n h\u00e0ng \u0111\u1ec3 Yingcool ki\u1ec3m tra.<\/li>\n<li>V\u1edbi combo c\u00f3 qu\u00e0 t\u1eb7ng, n\u1ebfu kh\u00e1ch h\u00e0ng tr\u1ea3 to\u00e0n b\u1ed9 combo th\u00ec qu\u00e0 t\u1eb7ng \u0111i k\u00e8m c\u1ea7n \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i trong t\u00ecnh tr\u1ea1ng ch\u01b0a s\u1eed d\u1ee5ng; n\u1ebfu kh\u00f4ng, gi\u00e1 tr\u1ecb qu\u00e0 t\u1eb7ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ed1i tr\u1eeb theo th\u1ecfa thu\u1eadn.<\/li>\n<\/ul>\n<h2 style=\"color:#e7312d;font-size:22px;margin:26px 0 10px;\">4. Tr\u01b0\u1eddng h\u1ee3p ch\u01b0a th\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>S\u1ea3n ph\u1ea9m \u0111\u00e3 m\u1edf bao, \u0111\u00e3 s\u1eed d\u1ee5ng ho\u1eb7c kh\u00f4ng c\u00f2n \u0111\u1ea3m b\u1ea3o \u0111i\u1ec1u ki\u1ec7n v\u1ec7 sinh.<\/li>\n<li>Kh\u00e1ch h\u00e0ng t\u1ef1 ch\u1ecdn nh\u1ea7m size\/lo\u1ea1i b\u1ec9m nh\u01b0ng s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c m\u1edf ho\u1eb7c kh\u00f4ng c\u00f2n nguy\u00ean tr\u1ea1ng.<\/li>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do b\u1ea3o qu\u1ea3n n\u01a1i \u1ea9m \u01b0\u1edbt, g\u1ea7n ngu\u1ed3n nhi\u1ec7t, va \u0111\u1eadp m\u1ea1nh ho\u1eb7c t\u00e1c \u0111\u1ed9ng b\u00ean ngo\u00e0i sau khi nh\u1eadn.<\/li>\n<li>S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c mua t\u1eeb k\u00eanh b\u00e1n h\u00e0ng ch\u00ednh th\u1ee9c ho\u1eb7c kh\u00f4ng x\u00e1c minh \u0111\u01b0\u1ee3c th\u00f4ng tin \u0111\u01a1n h\u00e0ng.<\/li>\n<\/ul>\n<h2 style=\"color:#e7312d;font-size:22px;margin:26px 0 10px;\">5. Chi ph\u00ed \u0111\u1ed5i tr\u1ea3<\/h2>\n<p>N\u1ebfu l\u1ed7i ph\u00e1t sinh t\u1eeb Yingcool, nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, Yingcool s\u1ebd ch\u1ecbu chi ph\u00ed \u0111\u1ed5i tr\u1ea3 h\u1ee3p l\u00fd. N\u1ebfu kh\u00e1ch h\u00e0ng mu\u1ed1n \u0111\u1ed5i size\/lo\u1ea1i b\u1ec9m khi s\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n v\u00e0 Yingcool c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3, chi ph\u00ed v\u1eadn chuy\u1ec3n ph\u00e1t sinh s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o tr\u01b0\u1edbc \u0111\u1ec3 kh\u00e1ch h\u00e0ng quy\u1ebft \u0111\u1ecbnh.<\/p>\n<h2 style=\"color:#e7312d;font-size:22px;margin:26px 0 10px;\">6. H\u00ecnh th\u1ee9c ho\u00e0n ti\u1ec1n n\u1ebfu c\u00f3<\/h2>\n<p>Tr\u01b0\u1eddng h\u1ee3p c\u1ea7n ho\u00e0n ti\u1ec1n, Yingcool s\u1ebd x\u00e1c nh\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng sau khi ki\u1ec3m tra h\u00e0ng ho\u00e0n v\u1ec1. Th\u1eddi gian x\u1eed l\u00fd d\u1ef1 ki\u1ebfn 3-7 ng\u00e0y l\u00e0m vi\u1ec7c t\u00f9y ph\u01b0\u01a1ng th\u1ee9c ho\u00e0n ti\u1ec1n v\u00e0 ng\u00e2n h\u00e0ng\/\u0111\u01a1n v\u1ecb thanh to\u00e1n li\u00ean quan.<\/p>\n<div style=\"margin-top:30px;padding:18px 20px;background:#fff6dc;border:1px solid #f4d073;border-radius:8px;\">\n    <strong>C\u1ea7n h\u1ed7 tr\u1ee3?<\/strong><br \/>\n    M\u1eb9 vui l\u00f2ng li\u00ean h\u1ec7 Yingcool qua hotline <strong>0978525393<\/strong> \u0111\u1ec3 \u0111\u01b0\u1ee3c ki\u1ec3m tra \u0111\u01a1n h\u00e0ng, t\u01b0 v\u1ea5n size v\u00e0 h\u1ed7 tr\u1ee3 sau b\u00e1n h\u00e0ng.\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Yingcool Vi\u1ec7t Nam Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 C\u1eadp nh\u1eadt ng\u00e0y 07\/08\/2026. Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng cho c\u00e1c \u0111\u01a1n h\u00e0ng s\u1ea3n ph\u1ea9m Yingcool \u0111\u01b0\u1ee3c \u0111\u1eb7t qua website, form \u0111\u0103ng k\u00fd, k\u00eanh t\u01b0 v\u1ea5n ch\u00ednh th\u1ee9c ho\u1eb7c nh\u00e2n vi\u00ean x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng. 1. Nguy\u00ean t\u1eafc \u0111\u1ed5i tr\u1ea3 Yingcool \u01b0u ti\u00ean b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch [&#8230;]\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"class_list":["post-792","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yingcool.com.vn\/index.php\/wp-json\/wp\/v2\/pages\/792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yingcool.com.vn\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yingcool.com.vn\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yingcool.com.vn\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/yingcool.com.vn\/index.php\/wp-json\/wp\/v2\/comments?post=792"}],"version-history":[{"count":0,"href":"https:\/\/yingcool.com.vn\/index.php\/wp-json\/wp\/v2\/pages\/792\/revisions"}],"wp:attachment":[{"href":"https:\/\/yingcool.com.vn\/index.php\/wp-json\/wp\/v2\/media?parent=792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}